With the growing understanding and acceptance of the concepts surrounding informal and workplace learning, the meaning of the term “qualified” is becoming unclear. This is particularly relevant in complex work environments, where individual performance/competence may be less important than team, group or organisational performance/competence. “Qualified” can encompass individually or in combination, credentials, experience, performance, reputation and personal/team attributes/qualities and may be focused more on complexity of operations than individual knowledge and skills.This paper explores old and new understandings around what it means to be qualified, reviews the growing trend toward “credentialism” and challenges conventional views and assessment methodologies and suggests more meaningful strategies for workplaces in 21st century.

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• July 21, 2018 Create Date
• July 21, 2018 Last Updated