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Practices and Challenges in Implementing Performance Appraisal in the Civil Service in Georgia
Establishment of an effective performance appraisal (PA) mechanism in civil service is a part of ongoing Civil Service Reform, which is one of the important components of the Public Administration Reform initiated by the Government of Georgia. The guideline document - Civil Service Reform Concept (the Concept) builds on the establishment of a professional civil servants’ institute and implies the introduction of the regulations aiming at developing a just system for career advancement. Establishment of the performance appraisal system for the professional civil servants is one of the key components of the “Law of Georgia on Civil Service” (the law). The performance review mechanism has been recently implemented in practice. Namely, in the ministries the performance appraisal cycle started in January 2018, the results of which are reflected in the paper. The goal of the paper is to analyze the legal consequences and plausible impact of performance appraisal on professional development of civil servant. To this end, the paper explains the legal framework of performance appraisal system and examines the role of the Civil Service Bureau (CSB) as it is a main actor in coordinating the proper and unified implementation of performance appraisal in the country. The paper also aims at revealing the methodologies of performance appraisal elaborated and used by the ministries. The paper assesses the progress and result of performance appraisal carried out in all ministries during 2018, and identifies the positive developments and challenges. The goal is achieved through analyzing reports on the result of performance appraisal submitted by all ministries. Additionally, unstructured interviews have been conducted with the representatives of Human Resource Management units from the ministries.
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